Terms & Conditions

1. About these terms

These terms and conditions govern your use of Hibrys and any purchase you make through it. By placing an order you confirm that you accept these terms. If you do not agree, please do not use the site.

2. Products

We sell apparel and comfort wear, and our range may change over time. Each product page describes the item on offer, including its colour options, available sizes, and whether it is sold as a single item or as a multi-item set, along with exactly what is included in your purchase.

Product images and colour swatches are illustrative; the exact shade may vary slightly between screens and dye batches. Please check the product page before ordering, as it forms part of these terms.

3. Pricing and payment

• All prices are shown in pounds sterling (GBP) and include VAT where applicable.
• Any comparison price or saving will be clearly explained on the relevant product page.
• We may change prices at any time, but changes will not affect orders we have already accepted.
• Any delivery charge and the full order total will be shown before you place an order.
• When checkout is available, your contract with us will form when we send your order confirmation.

4. Promotional codes and offers

Discount codes such as COMFORT10 and FIRSTFIT apply only where stated at checkout, cannot be combined with other codes unless we say so, and hold no cash value. We may withdraw a promotion at any time.

5. Delivery

• We currently deliver to the United Kingdom and European Union addresses only.
• Delivery is free on all orders to UK and EU addresses.
• Estimated delivery times are 7–14 working days for the UK and 10–18 working days for the EU.
• Delivery estimates are not guaranteed, but we will contact you if an order is materially delayed.
• Risk of loss passes to you on delivery. If a parcel is marked delivered but has not arrived, contact us within 14 days and we will investigate with the carrier.

6. Returns

You can return unworn items within 30 days of delivery. See our Returns & Refunds page for the full policy, including hygiene exceptions.

7. Guarantee

Our 30-day fit guarantee means that if the fit is not right, you can request an eligible size exchange or return in line with the Returns & Refunds Policy. This does not affect your statutory rights.

8. Your right to cancel

If you are a consumer, you may normally cancel an online order within 14 days after delivery. You then have 14 days to send the item back. Sealed goods that are not suitable for return for health protection or hygiene reasons may be excluded once unsealed. See our Returns & Refunds Policy for details.

9. Liability

We are responsible for foreseeable loss or damage caused by our breach of these terms. We are not responsible for indirect or unforeseeable loss. Nothing in these terms limits your statutory consumer rights.

10. Governing law

These terms are governed by the laws of England and Wales. If you live elsewhere, you also keep any mandatory consumer protections that apply where you live.

11. Contact

Questions about these terms? Email us at support@hibrys.co.uk and we will respond within 2 working days.