Terms & Conditions

1. About these terms

These terms and conditions govern your use of Hibrys and any purchase you make through it. By placing an order you confirm that you accept these terms. If you do not agree, please do not use the site.

2. Products

We sell apparel and comfort wear, and our range may change over time. Each product page describes the item on offer, including its colour options, available sizes, and whether it is sold as a single item or as a multi-item set, along with exactly what is included in your purchase.

Product images and colour swatches are illustrative; the exact shade may vary slightly between screens and dye batches. Please check the product page before ordering, as it forms part of these terms.

3. Pricing and payment

• All prices are shown in pounds sterling (GBP) and include VAT where applicable.
• The comparison price shown reflects the typical selling price of three individual bras.
• We may change prices at any time, but changes will not affect orders we have already accepted.
• Payment is taken in full at checkout. Your contract with us forms when we send your order confirmation.

4. Promotional codes and offers

Discount codes such as COMFORT10 and FIRSTFIT apply only where stated at checkout, cannot be combined with other codes unless we say so, and hold no cash value. We may withdraw a promotion at any time.

5. Delivery

• We currently deliver to the United Kingdom and European Union addresses only.
• Orders are dispatched within 1–2 working days.
• Free standard shipping applies to orders over £35; a shipping fee is shown at checkout otherwise.
• Estimated delivery is 3–7 working days for the UK and 5–10 working days for EU destinations.
• Risk of loss passes to you on delivery. If a parcel is marked delivered but has not arrived, contact us within 14 days and we will investigate with the carrier.

6. Returns

You can return unworn items within 30 days of delivery. See our Returns & Refunds page for the full policy, including hygiene exceptions.

7. Guarantee

Our 30-day fit guarantee means that if the fit is not right, you can exchange for another size or return for a refund in line with the returns policy.

8. Liability

We are responsible for foreseeable loss or damage caused by our breach of these terms. We are not responsible for indirect or unforeseeable loss. Nothing in these terms limits your statutory consumer rights.

9. Contact

Questions about these terms? Email us at support@hibrys.co.uk and we will respond within 2 working days.